Stay updated on the latest AI and healthcare technology trends, from automation to predictive analytics, transforming patient care, operations, and efficiency.
Discover how Voice AI transforms healthcare with smarter, automated patient engagement. Does it feel like your staff is always juggling endless calls? Every healthcare organization wants to be there for its patients, but you can’t always add more staff to handle the phone. That’s where Voice AI comes in – empowering you to deliver consistent, […]
Strengthen Patient Care: Unlock 24/7 Engagement with Voice AI Read More »
Outlook on the Healthcare Industry in 2025: 3 Challenges and Opportunities Healthcare in 2025 stands at an inflection point: Behind hospital doors, unprecedented staffing shortages (with 89% of healthcare organizations struggling to find talent) collide with mounting financial pressures while complex regulations about new technologies and processes reshape the landscape daily. Yet this crucible of
Outlook on the Healthcare Industry in 2025: 3 Challenges and Opportunities Read More »
Beyond Chatbots: How Agentic AI Is Reshaping Patient-Doctor Relationships Imagine a patient, anxious about a recent diagnosis, reaching out to their healthcare provider. They’re met not with reassurance, but with prolonged hold times and automated messages. Frustration mounts, concerns go unaddressed, and in many cases, the call is abandoned. This isn’t merely a lost connection–it’s
The Human Touch of AI: Enhancing Patient Care with Agentic Voice Technology Read More »
This article was originally published on Swaay.Health originally. Despite the convenience of modern technology, many healthcare practices still rely on outdated, repetitive processes that frustrate patients, like filling out forms multiple times. Voice AI has the potential to streamline administrative tasks, reduce waiting times, and improve personalization, but it’s crucial to balance technology with human
Your Patients Deserve Better: Implementing Voice AI for Trust and Engagement Read More »
Introduction Ambulatory Surgery Centers (ASCs) have transformed outpatient surgical care by providing a convenient and cost-effective alternative to hospital procedures. However, beneath this veneer of efficiency lies a complex web of challenges affecting both patients and administrators. Patients face friction at every step of their surgical journey, while ASC administrators grapple with systemic issues like
Navigating the Surgical Maze: Dual Challenges in Ambulatory Surgery Centers Read More »
Patients are increasingly demanding seamlessly integrated experiences. Accenture recently found that 50% of patients agree that a poor digital patient experience with a healthcare provider “ruins the entire experience with that provider”. To meet these expectations, leading technology vendors like Steer Health have introduced a solution called the digital front door (DFD). The goal of
Patients have valued long-standing relationships with their healthcare providers, often prioritizing familiarity and trust over other factors. However, a new breed of “practical patients” is emerging, placing greater emphasis on convenience, accessibility and affordability when selecting healthcare services. In 2023, McKinsey reported that 90% of surveyed healthcareprovider executives identified healthcare consumerism as a top priority—and
Last year, headlines about generative AI dominated the news in the technology industry. As with any technological breakthrough, a wave of hype soon followed, with many claiming that generative AI would change the world. However, especially in healthcare, it is important to see through the hype and understand how the technology can and should be
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