Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.
Primary care does not lose patients in a dramatic moment. It loses them slowly: the annual visit that never gets scheduled, the care gap nobody followed up on, the new mover who could not get through on the phone. Each is small. Together they shrink the panel that your entire economics depend on.
This is the same Steer cycle, capture, book, collect, return, tuned to the rhythms of primary care.
Steer captures every new-patient inquiry across phone, web, and referral, and books the first visit while interest is high.
It runs recall for wellness and chronic-care visits automatically, so the continuity primary care depends on actually happens.
Open gaps in screening, immunization, and chronic-disease management are surfaced and acted on, lifting quality scores.
Lapsed patients are re-engaged before they choose another practice, protecting lifetime panel value.
Every patient is remembered across visits, so outreach reflects their real history.
Annual and chronic-care recall runs without staff chasing lists.
Care gap closure lifts the measures your value-based contracts reward.
Modeled on a 5-provider primary care practice.
new patients added to panel
annual visit completion
patient attrition
“Steer is the AI infrastructure that lets us scale care without scaling headcount, with timely access and expanded patient offerings across our facilities.”
Steer remembers every patient across every interaction, so each step hands off to the next. Capture leads to booking, booking to documentation, documentation to recall. One system that finishes the job, instead of point tools that forget the patient in between.
About panel growth, care gap closure, and primary care EHR integration.
Yes. Steer Health fills the primary care panel through geo-targeted new patient acquisition campaigns, 24/7 inbound call handling by Luna, and automated referral conversion — without adding front-desk staff. Across live deployments, practices using Steer see a +34% increase in inquiries booked and +29% more patient demand created.
Steer Health's Leona agent proactively scans the patient population for overdue HEDIS and MIPS measures — annual wellness visits, mammograms, HbA1c checks, colonoscopies — and runs personalized voice and SMS outreach campaigns to bring patients in. Care gaps are tracked and closed automatically without manual staff effort.
Yes. Steer Health integrates bi-directionally with Epic, Cerner, Athenahealth, eClinicalWorks, and 30+ EHR and PM systems used by primary care practices. All bookings, care gap closures, and patient interactions are written back to the patient record in real time via HL7 FHIR through Indie, the interoperability agent.
Primary care is under pressure from every direction. Panels are overfull or under-full. Staff cannot answer every call. Patients who need preventive care do not show up for it. Annual wellness visits go unscheduled. Care gaps accumulate. A single missed call at 4:45 PM Friday becomes a patient who books with a competitor Monday morning. Steer Health was built for exactly this environment — a mesh of AI agents that runs the front desk, fills the panel, closes care gaps, and keeps every patient coming back, without adding headcount.
Luna, Steer's AI voice agent, answers every inbound call, web form, and digital inquiry — 24 hours a day, 7 days a week, including after-hours and weekends. Luna books new patients in the same conversation with bi-directional EHR write-back. Across live primary care deployments, practices using Steer see a +34% increase in inquiries booked and +29% more patient demand created — without expanding the front desk. No call goes unanswered. No new patient gets voicemail.
Leona proactively scans the patient population and identifies every patient overdue for a HEDIS or MIPS measure — annual wellness visits, HbA1c checks, mammograms, colonoscopies, flu vaccines. Leona runs personalized voice and SMS outreach referencing each patient's record, last visit date, and primary care provider. Care gaps are tracked, outreach is automated, and results flow back into the EHR. No manual spreadsheets. No recall lists. No staff hours lost to phone trees.
When a patient cancels, Steer detects the opening instantly and contacts the next patient on the live waitlist — via voice or SMS — within seconds. The slot is filled before it ages. Across live deployments, Steer reduces unfilled appointment slots by 38%, protecting daily production and keeping the schedule full without manual staff intervention.
Indie connects every Steer agent to Epic, Cerner, Athenahealth, eClinicalWorks, and 30+ EHR and PM systems used by primary care practices. All bookings, care gap closures, and patient interactions are written back to the patient record in real time via HL7 FHIR. No shadow systems. No manual reconciliation. Every AI action is visible in the EHR.
Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.