REFERRAL AUTOMATION
- Amplify your staff productivity with our referral automation, and book more referrals.
- Steer automates the process of intercepting incomming referral requests, notifying patients, and even scheduling their appointments.
Unburden your staff with Steer's Referral Automation Processes
- From intercepting and understanding incomming referral faxes, to contacting the patient and scheduling appointments – Save time and increase your profitability by up to 30%.
HOW STEER ANALYSES INCOMMING REFERRALS
Steer is equipped with the ability to intercept your digital fax messages to read information about an incomming referral.
You can view all your referrals on the platform in an organized format – no extra steps needed!
WE CONTACT PATIENTS FOR YOU
More often than not, patients don’t receive callbacks after they’ve been referred to for a specialist consultation.
Steer can automatically pull in the patient’s phone number and other contact details from the fax received, and reach out to them via 2-way SMS, email or even voice.
REFERRAL LEAKAGE
It has been estimated that the average hospital loses 10-30 percent of their revenue to patient referral leakage.
By automating the process, you can save time and maintain profitability without the worry of getting things done.
OPTIMIZE PATIENT INTAKE
Once an appointment is booked, patients are prompted to fill the intake form, update their insurance information, and make online payments when needed as part the onboarding process.
ELIMINATE STAFF INTERFERENCE
Your staff don't have to go through the trouble of cross referencing free appointment slots. Moreover, the patient can firm their appointment automaically via 2-way SMS.
INTERCEPT FAXES
Eliminate the need to read through referral faxes and manually enter information into your system. Steer automatically ports the patient contact information and prompts patients to schedule and confrm appointments.
"Steer is a great platform as it allows us to interact with patients through chat and video calls. Additionally, I like how it allows us to view who confirmed their appointments and who has completed their designated paperwork prior to their appointment."
“I like how easy it is to see if patients have confirmed their appointments. The ability to text in real time without disturbing pts day. I also like the referral campaign feature. Steer allows us to interact with patients in a way that saves the patient time and allows our office to get our questions answered sooner than a phone call would so that we can respond to patient requests as fast as possible.”
"Steer has brought an efficient customer support service no matter how many requests our team may had allowing us to solve many issues of each patient in a personalized way!"
