Empowering Seamless Communication: Adaptive, Agile, and Innovative

Automate Patient Interactions with Ease: A Voice AI Solution Tailored To Bolt On To Your EHR

Success rate for fulfilling routine call center requests
+ 0 %
Percentage of Callers Converted to Booked Appointments
+ 0 %
Reduction in wait time from12 minutes to less than a minute
- 0 %
Accelerated Value Realization Compared to Competitors
+ 0 x

Human Centric AI Automations

The #1 Voice AI Solution : Adaptive and Intelligent

AI-Driven Conversational Interface for Health Systems

Expand the power of your EHR system, and accelerate patient resolutions at first-touch with Luna’s conversational AI assistant built for health systems. Patients are still struggling to accomplish the simplest of tasks, like scheduling with their provider, as they maneuver through the complexities of care. Staff shortages mixed with convoluted processes, are diminishing quality of care as well as access to information, leaving patients waiting and dissatisfied.

 

Just as hospitals have implemented EHR systems to unify all sensitive data in one accessible place, patients deserve the same centralized services to connect them to the care they need, when they need it the most.

 

Luna’s integration with EHR systems maximizes their value by embedding underlying scheduling systems within the AI assistant’s interface, streamlining processes across multiple channels of communication.

Unlock the Power of your EHRs APIs and Luna's AI: Automate with Ease

Patient Record Identification

With chat or voice, patients are securely authenticated and matched to their existing Epic profile, allowing for easy access to account details and appointment schedules within the AI assistant.

Scheduling & Self-Service

Through conversational interfaces, patients are securely identified and connected to their EHR record, enabling the AI assistant to provide personalized account information and enable service capabilities.

Prescription Support

Bypass the wait and get instant answers: patients can simply ask an AI assistant over the phone or web to check the status of their prescriptions and refill their medication in real-time.

Rapid Integration for Health Systems - Empowering Patient-Centric Care from the Start

Connect to EHR

Unlock the Power of Luna: Connect to Our App via Epic's App Market and Approve APIs for a Seamless Integration Experience. We have integration models for Cerner, Meditech, Athena, NextGen, and several others.

Integrate Easily

Simplify your integration process with a detailed, easy-to-follow guide that empowers your technical team to deliver a seamless setup experience for all relevant stakeholders.

AI Assistant

Deploy a fully integrated solution that seamlessly connects with your EHR, your website, and call center, empowering your team with the skills and expertise to deliver exceptional patient care

Self-Service Navigation

Frictionless Access: Effortlessly Navigating to Essential Digital Tools

Fastest

Time-to-Value

Fast-track implementation, up and running in days

Amplify Digital Scheduling

Enhanced time-slot utilization for better clinician productivity

No Maintenance Required

Accurate delivery of data with 24/7 automatic updates

Easy To
Scale

Add skills as you scale with no training require

Omnichannel Flexibility

Sync conversations across web, phone, SMS & more

Trusted by Leading Healthcare Organizations

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Vinnie Sharma

VP of Medical Groups, Prime Healthcare

The past three years coming out of the COVID pandemic, have placed a lot of strain on health care systems, medical groups, as well as hospitals, as we try to serve our patient’s needs in a safe and convenient manner. So one source of immense help has been these advanced technological platforms utilizing AI like Steer Health. And with these, we were able to streamline a lot of these administrative tasks while making things convenient for the patients.

Join us

you'll be in good company

Schedule a demo with us to see how Hyro and Epic together will take your patient experience to the next level.