Steer Health for ASCS

Predictable Surgeries:

On time. All the Time

Steer Health's Intelligent & Adaptive Layer orchestrates every step of the presurgical journey—T-21, T-14, T-7, PAT —so your cases arrive ready, starts run on time, and staff are freed from phone-tag and paperwork.

Smart Capacity. Stronger Margins.

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Why ASCs choose Steer?

Fewer same-day cancellations

Eliminate preventable misses with automated prep, verification, and escalations.

On-time starts, all day

Standardized protocols + proactive nudges keep downstream teams in sync.

Staff relief without adding FTEs

AI handles outreach, reminders, forms, and follow-ups across SMS, voice, and email.

Cleaner revenue capture

How the Intelligent & Adaptive Layer Works

Ingest & Classify

Ingests the schedule from your EHR/PM and classifies each case by procedure, surgeon, payor, and risk.

Apply Policies

Applies your PAT policies (evidence-based and site-specific) to generate the exact tasks needed per patient.

Orchestrate Outreach

Orchestrates multichannel outreach (SMS/voice/email) via Luna AI with no-app, mobile-first experiences.

T-21 / T-14 / T-7, Done For You

Time-based checkpoints to lock in readiness—21, 14, and 7 days before surgery

T-21

Three weeks out

Benefits verification & pre-auth kickoff
Personalized prep plan issued (procedure, anesthesia, payor
rules)
Digital intake & consents; Rx and comorbidity screening
Financial estimate & secure pre-pay options

T-14

Two weeks out

PAT protocol execution (labs, imaging, specialist clearances as
indicated)
Medication & fasting guidance tailored to case and risk
Transportation and caregiver confirmations
Eligibility re-checks & auth chase automations

T-7

One week out

Final readiness sweep (missing labs/clearances auto-
escalated)
Smart reminders with 'I'm ready / I need help' quick-replies
Arrival window, directions, same-day logistics
Backup-case pool primed to fill late cancellations

DOS

Day of Surgery

NPO and medication confirmations
Real-time readiness status to front desk, nursing, and
anesthesia
Contingency re-routing to protect utilization

What's Included

PAT Automation

Configurable, evidence-based protocols per facility/service line; role-based tasks for RN/NP/anesthesia.

Benefit & Auth Copilot

API + AI workflows to verify, submit, track, and escalate—no spreadsheet chase.

Security & Compliance

HIPAA, SOC 2 Type II, PHI minimization, full audit trails.

Outcomes That Matter

Cancellations avoided from missing clearances, auths, or prep
Higher on-time starts and fewer turnover delays
Increased case throughput with the same rooms and staff
Lower call volume and manual touches per case
Faster cash via earlier verification and pre-payment

Built for Your Team

For COOs & Periop Directors

Visibility, standardization, and predictable days -with exception management, not inbox management.

Implementation

Start small, win fast

Launch in 1-2 service lines; expand in weeks.

Keep your systems

No rip-and-replace, Steer overlays your EHR/PM.

Optimised

Change management included

Playbooks, staff training, and continuous optimization.

“The waitlist backfills cancellations Our clinics without adding staff.”

Frequently asked questions

They're time-based checkpoints—21, 14, and 7 days before surgery—used to lock in readiness (prep, PAT, benefits, and logistics) well ahead of DOS.

No. It elevates them. Steer automates routine touches and surfaces only the exceptions.

Epic, Cerner, Athena, NextGen, Power2Practice, and others—plus payors, lab networks, payments, and telephony.

A clean-room approach attributes lift to cancellation avoidance, on-time starts, and throughput—separating signal from seasonality.

Ready to see Steer

 in your ASC?

Discover how Steer Health's Intelligent & Adaptive Layer can transform your ASC operations

Get a 20-minute demo

Beckers ASC

Predictable Surgeries:

On time. All the Time