The patient demand you're losing
isn't on any report.
Bi-directional sync with your EHR
+ 32 EHRs & PMsThe problem
You can't fix what was never logged.
When a patient can't get through, gives up halfway through a booking, or slips through a referral crack, they don't become a complaint or a line on a dashboard. They just disappear.
Your reports show the visits you captured. They never show the demand you lost — because those patients never made it into your system in the first place.
of inbound calls go unanswered
at peak hours
of online bookings are abandoned
before they're confirmed
of referrals never convert to
a scheduled visit
Find your fit
Built for the way your organization runs.
Hospitals & Health Systems
Call center deflection, Epic/Cerner bi-directional sync, and closing network leakage.
ExploreSurgical & Medical Specialties
High-value referrals, OR block time, and pre/post-op pathways.
ExploreDental & Orthodontics
Unaccepted treatment plans, family booking, hygiene recall, and Dentrix/Open Dental integrations.
ExploreOne system that finishes the job, autonomously.
Steer remembers every patient, so its agents do not just message and hope. They act at every stage, hand off cleanly, and let nothing drop between them.
Generate and capture demand.
Steer creates demand with geo-targeted campaigns and closed-loop attribution, then answers every call, form, text, and referral 24/7 and books in the same conversation.
Fill every open slot.
It backfills cancellations from a live waitlist in seconds, rebooks no-shows the same day, and confirms across voice, SMS, and portal so the visit happens.
Protect every earned dollar.
It verifies eligibility before the visit, flags denials before claims go out, drafts appeals automatically, and recovers outstanding patient balances.
Bring every patient back.
It runs recall, reactivation, and care gap closure across voice and SMS, compounding lifetime value month after month from the record it already holds.
Six workflows. One AI platform.
Running while your team sleeps.
The patient operations work your team never has time for — captured, completed, and written back to your EHR. End to end, around the clock.
Inbound Patient Capture
Answers calls, chats, web forms, SMS, and ad inquiries 24/7. Qualifies against your scheduling rules, verifies insurance, and books in the same conversation.
Referrals and Fax Processing
Ingests inbound referrals from fax, EHR, email, and portal. Reaches the patient within 30 minutes. Closes the loop back to the referring PCP within 24 hours.
Cancellation and No-Show Recovery
Backfills cancelled slots from the live waitlist within 90 seconds. Reschedules no-shows the same day. Confirms day-of across voice, SMS, and portal.
Patient Recall and Reactivation
Runs annual recall, lapsed reactivation, and care gap closure across voice and SMS. Compounds lifetime value automatically, month after month.
Practice FAQs and Patient Knowledge
Answers insurance, prep, location, parking, policy, and clinical-prep questions on every channel. Tuned to your specific practice, every time.
24/7/365 Availability
Never misses a patient interaction. Hospital-grade uptime. Full audit on every AI action. EHR writeback through certified bidirectional API.
Four outcomes that show up on your scorecard.
Driven by agents that complete the work, not chatbots that deflect it, and proven across live deployments.
Demand, created.
Geo-targeted campaigns with closed-loop attribution on every marketing dollar.
Inquiries, booked.
Every call, form, ad click, and referral answered and booked 24/7.
Slots, filled.
Live waitlist backfill, same-day rebooks, confirmation on every channel.
Patients, returned.
Recall, reactivation, and care gap closure that compounds lifetime value.
Voice agents that deflect vs. a system that finishes the job.
Most "AI voice" tools answer the call and stop there. Steer carries the patient all the way to a booked, verified, written-back outcome — across every channel, on one record.
Answers voice, SMS, web chat, forms & portal
Books in the same conversation
Verifies insurance eligibility before the visit
Backfills cancellations from a live waitlist
Recall, reactivation & care-gap closure
One unified patient record across channels
Certified bidirectional EHR writeback
Comparison reflects typical capabilities of single-channel AI voice tools. Your front desk shouldn't have to stitch six vendors together to get one patient booked.
The four questions every CFO, COO, CMO, and CMIO asks before they sign.
One platform replaces six line items.
Stop paying for the reminder tool, the chatbot, the call-center overflow, the survey vendor, the recall service, and the denials bolt-on. One record, one accountable system, one number to report.
First win in 60 days, not nine months.
Most platform decisions create a multi-quarter rollout. Steer creates a first-quarter result. First booked patient by week eight. Your credibility compounds from month one.
No rip and replace. No disruption.
Steer extends the operations you already run, tuned to your scheduling rules and provider preferences. Phased rollout, full audit on every AI action, under six hours of launch time.
AI-native from inception.
Steer Studio is a reasoning engine that orchestrates an AI workforce across demand capture, practice-specific rules-based scheduling, and revenue-cycle follow-through — not AI retrofitted onto a legacy scheduler or a single-channel deflection bot.
Mitigate risk. Minimize disruption. Live in 60 days.
Enterprise-grade deployment that does not break your operations or your timeline.
Seamless enterprise integration
- 01
Live in 60 days. Not nine months. First booked patient by week eight.
- 02
Certified bidirectional API across Epic, athena, Cerner, NextGen, eCW, ModMed, Greenway, Veradigm.
- 03
Telephony, VoIP, SMS, web, portal, and ad channels in a single unified workflow.
Practice-level customization
- 01
Tuned to your scheduling rules and individual provider preferences, not a one-size template.
- 02
Less than 6 hours of your team's launch time. We do the heavy lift.
- 03
Phased rollout with real-time monitoring at every stage. Pilot a service line, then a region, then the system.
Real numbers, from real customers, across 472 locations.
Measured inside live customer operations — not pilots, not projections, not promises.
$24M+ in incremental net revenue across 38 facilities running the full Steer platform.
72% lift in online new patient conversions with closed loop attribution.
47% lift in surgical conversion, with a 12-point gain in patient willingness to refer.
Works with every major EHR. No rip and replace.
Certified bidirectional API across the systems you already run. Telephony, VoIP, SMS, web, portal, and ad channels in one unified workflow.
See it run on your data.
Move the sliders to your own volumes and watch the recoverable revenue update in real time — a clear number, before you commit to anything.
See the revenue you are leaving on the table.
In 30 minutes, we will model your recoverable revenue against your own volumes — a clear number, before you commit to anything.