Success Stories

From Companies

Like Yours

Join a growing community that turned possibilities into performance with our support.

Start Now

Calculate ROI

Client Logos

Trusted by leading healthcare systems

faster completion of prior auths, lab orders & referrals

reduction in no-shows with AI reminders & scheduling

less admin time for providers using Steer Notes

See how Steer powers the future of care

90%

Reduction in patient intake and registration time across Prime facilities

50+

Prime hospitals activated with Steer’s digital front door in the first rollout phase

Products

Read story →

See how Steer powers the future of care

Steer Health integrates with your systems, helping teams work efficiently. We improve access to quality care.

How we helped Prime Healthcare transform digital care access

Challenge

Prime’s biggest need was to deliver faster, more digital care experiences across its hospitals, which meant they needed a way to automate patient intake and streamline scheduling without overloading clinical teams.

Solution

Prime partnered with Steer Health to launch a digital front door, enabling patients to easily schedule care, complete intake, and receive support—often within minutes of first contact.

Products

Digital Front Door Steer Notes

We have seen improved volume, revenue, streamlined workflows and expanded patient offerings to ensure timely access to care.

Kavitha Bhatia, MD, MMM, FAAP, FACHE

President and Chair, Prime Healthcare Foundation & Chief Medical Officer, Strategy, Prime Healthcare

Testimonial from Ledford Powell, MD, FACS, FCCP

Patients are far more comfortable. Offices are far more comfortable. We began to look at this technology a number of years ago, and there was a lot of resistance because we do feel that there is definitely a human component required in healthcare delivery. But the majority of the heavy lifting, the hard work, the scheduling, the return of phone calls, benefits, and all the clerical stuff does not require direct physician care, nursing care, or even the care of allied health professionals. It really can be done through a well-designed digital platform like Steer Health.

Patients are far more comfortable. Offices are far more comfortable. We began to look at this technology a number of...

Ledford Powell, MD, FACS, FCCP

President, Pacific Thoracic Surgeon, Laguna Hills, CA

What we found with the adoption of the Steer platform is we were able to quickly realize efficiencies on getting provider engagement, staff engagement, and patient engagement. This led to the opportunity to focus on those tasks that digital solutions can’t solve. As a result, our patients are now prepped better for their visits.

What we found with the adoption of the Steer platform is we were able to quickly realize efficiencies on getting...

Payam Farjoodi MD

Robotic and Minimally Invasive Spine Surgeon OrthoWest, Fountain Valley, CA

Our priority is to provide patients with an exceptional experience, and that includes the ability for patients to schedule an appointment online and wait safely at home. We know life is busy, and our team of caregivers in the emergency room is honored to ease the stress involved in these situations. We always strive to deliver the very best care.

Our priority is to provide patients with an exceptional experience, and that includes the ability for patients to schedule an...

Derrick Glum

CEO of Saint Mary’s Health Network

Testimonial from Sunny Bhatia, MD, MMM, FACHE, FACC, FSCAI

We've renewed emphasis on recruitment, retention, and creating an environment of a culture of inclusion, yet accountability. We're measuring productivity standards, and creating workflows that promote efficiency, understanding that we have to retain costs, and leveraging technology where applicable. Steer supported us in those efforts: to automate and create more functional workflows that take away that burden on our staff, which are already limited and overwhelmed.

We've renewed emphasis on recruitment, retention, and creating an environment of a culture of inclusion, yet accountability. We're measuring productivity...

Sunny Bhatia, MD, MMM, FACHE, FACC, FSCAI

President & Corporate Chief Medical Office

Testimonial from Farzad Massoudi, M.D., F.A.C.S.

We compared the average door-to-provider wait times for patients from hospitals nationwide, apples to apples. After waiting from the comfort of home, 8 out of 10 patients using GetCareNow wait less than 15 minutes in the ER waiting room before seeing a health care provider. Less than 18 percent of general ER visitors nationwide are seen within that time frame, and the national door-to-provider average wait time is approximately 90 minutes, according to data found in the 2019 Harvard Business Review.

We compared the average door-to-provider wait times for patients from hospitals nationwide, apples to apples. After waiting from the comfort...

Farzad Massoudi, M.D., F.A.C.S.

President, Orange County Neurosurgical Associates, Laguna Hills, CA

I like how easy it is to see if patients have confirmed their appointments. The ability to text in real-time without disturbing PTS day. I also like the referral campaign feature. Steer allows us to interact with patients in a way that saves the patient time and allows our office to get our questions answered sooner than a phone call would so that we can respond to patient requests as fast as possible.

I like how easy it is to see if patients have confirmed their appointments. The ability to text in real-time...

Jennifer M

Neurology Associates of Texas

Steer has brought an efficient customer support service no matter how many requests our team may have, allowing us to solve many issues of each patient in a personalized way!

Steer has brought an efficient customer support service no matter how many requests our team may have, allowing us to...

Rebecca J

Kansas City Family Medical Care

We switched to Steer Health from PatientPop because we needed to update our website, and we also wanted more control over our own site. There is currently better support in the Steer team. We are happy with the new design and the ability to make some minor edits ourselves which saves time.

We switched to Steer Health from PatientPop because we needed to update our website, and we also wanted more control...

Debbie Katz

Accounting Manager at Tayani Institute

If I'm a consumer, I want an Amazon-like experience, where I can go online and schedule my appointment or get my results or pay my bill – resolve all of those things immediately. And that's what we've been able to do with this partnership with Steer Health.

If I'm a consumer, I want an Amazon-like experience, where I can go online and schedule my appointment or get...