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How a Small Team Scaled Care With Steer Health

Inspire Wellness, a 3.5 member practice in San Diego, uses Steer's Al-powered workflows to automate, personalize and scale their business - without losing their human touch.

Client
About CaseStudy

About

Inspire Wellness is a top-rated San Diego Wellness and Longevity Practice offering over 15,000 face and body transformations, including more than 1,000 advanced PDO facelifts, semaglutide, and regenerative therapies. With 25 years of medical expertise and 14 years of wellness innovation, they deliver personalized care in weight management, aesthetics, and hormonal optimization. For Dr. Habib Dalhoumi, Inspire Wellness' edge in the market is its ability to deliver deep personalization.

INDUSTRY

Wellness and Longevity

Company Size

3.5 FTEs

Headquarters

San Diego

Key features

  • GLP-1
  • Metabolic health
  • Hormone optimization
  • Botox & Weight Loss

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Challenge

  • Fragmented platforms
  • Limited patient engagement
  • Underutilized review generation tools Limited growth and scalability

With only three and a half staff members running a fast-growing practice, Inspire Wellness was reaching a breaking point.

"We had something for appointments, something else for reviews, and nothing was connected. We were spending too much time switching tabs instead of focusing on our patients," Dr. Habib explained.

"We weren't doing marketing. Instead we were relying on reputation and referrals, but we knew we needed a system to help us scale without sacrificing the personal touch."

Solution

Steer Health implemented a unified platform combining:

• Al scheduling & patient reminders

• Automated communication workflows Google review generation & SEO

• Centralized scheduling and patient engagement tools

Analytics dashboards to optimize performance

"Steer provided more than software; it built a relationship. The team checked in and ensured everything worked for us," said Dr. Habib. "We learned and built together."

Results

  • 6,900+ Appointments booked
  • 1.19% No-show rate
  • 4.7 to 4.9 Google rating improvement


With the systems Steer helped us build, I often say we're doing the work of 8 to 10 people-with only 3.5 staff members," said Dr. Habib. "That kind of leverage is priceless."

Dr. Habib Dalhoumi, MD & Founder




Story

Dr. Habib believes Al should enhance what makes patient care human. "What used to require me repeating something 10, 20, even 50 times can now be automated and is still tailored to the individual. That's the kind of technology that feels priceless."

By consolidating systems and automating patient touchpoints, Inspire Wellness did not only gain efficiency, but also preserved their identity. The practice became a blueprint for how small teams can deliver high-quality care using technology as a true extension of their values.

Looking Ahead

The practice continues to evolve its digital strategy with Steer Health. Key priorities include:

  • Enhancing appointment confirmation & no-show automation
  • Boosting SEO and Google review volume
  • Launching paid advertising and conversion-optimized landing pages
  • Expanding workflows to support a potential franchise model

"What excites me most about the future," Dr. Habib shared, "is the possibility of delivering better care, faster— and then scaling that to help more people. Steer is helping us build a future where health, tech, and human empathy work in harmony."



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