At Becker’s Annual Meeting earlier this year, one theme stood out loud and clear: the era of AI pilots is over. Health system leaders are no longer asking if AI can help–they’re asking how to make it work now.
Executives challenged vendors with practical questions:
- Can it integrate with Epic in weeks, not months?
- How many nursing hours will AI free up this quarter?
- How can we make patients adopt our new solutions more quickly?
The message was clear: fancy features aren’t attractive–outcomes matter.
Our response has been to design every Steer Health rollout with these realities in mind: discovery before deployment, shared ownership across teams, first-week wins, and measurable outcomes that scale.
What’s Next: Deep Dive into Smart Capacity
Now, as we head into Becker's RCM and HIT Conference, we’re building on those lessons with a deeper focus: quick wins for revenue growth and resource optimization.
Why this matters:
- Margins remain razor thin. In Q2 2025, hospital operating margins held around 1–1.2 %—a fragile stability despite double-digit increases in drugs, supplies, and non-labor expenses.
- Revenues are rising, but so are costs. Hospitals saw nearly 10 % YOY growth in inpatient and outpatient revenues, yet operating expenses jumped nearly 30 % between 2019–2023.
- Shifts in care delivery are accelerating. Outpatient visits climbed 8.2 % YOY, with volumes projected to rise 10.6 % in the next five years.
- Digital transformation is top of mind. Nearly 60 % of healthcare leaders report a positive 2025 outlook, tied directly to investments in AI and automation.
In metro markets like Chicago–where demand is strong but resources are tight–these pressures are especially visible. Hospitals don’t have a demand problem; they have a conversion and capacity orchestration problem.
How Steer Health Delivers
At the RCM and HIT conference, we want to show you how Steer Health helps health systems turn these challenges into measurable wins with a simple framework:
Predict. Orchestrate. Automate.
- PredictLook ahead to see what’s coming—like when demand will surge, which patients might not show up, or how much staff you’ll need to keep things moving.
- OrchestrateMake the journey smoother for patients by connecting them to the right care, reducing bottlenecks at check-in, and keeping wait times visible and manageable.
- AutomateTake routine work off your team’s plate. Think reminders, registration, and documentation that happen in the background—so staff can focus on care, not paperwork.
The results speak for themselves:
- Better use of resources: 8–15% more capacity filled.
- Faster flow: 10–30% shorter wait times and fewer patients leaving without being seen.
- More kept visits: 12–30% more completed appointments, up to 40% fewer no-shows.
- Lower costs: 20–35% less administrative workload for staff.
- Healthier margins: More completed visits, better payer mix, and faster revenue.
The 90-Day Roadmap
We know hospitals don’t have the luxury of waiting months to see results. That’s why our approach delivers visible improvements in the first weeks–and builds momentum over time.
Days 0–30: See & Streamline
- Make it easier for patients to find care and book quickly.
- Simplify registration so people arrive prepared.
- Start using smart reminders and updates to cut down on call volume.
Days 31–60: Convert & Unblock
- Reduce no-shows by reaching patients at the right time in the right way.
- Free up more appointment slots, especially for high-demand services.
- Ease the paperwork burden so providers spend more time with patients.
Days 61–90: Scale & Sustain
- Roll out automation more broadly across departments.
- Give leaders clear visibility into capacity, patient flow, and financial impact.
- Put simple guardrails in place so improvements last.
The goal: quick wins you can see in weeks—not buried in end-of-year reports.
Visit Steer Health at Our Booth #217
At Becker’s Annual, the message was simple: adoption beats experimentation. At RCM and HIT, we’ll go one step further and show how smart capacity management directly drives margin protection and revenue growth, and how every hospital can use the 90-day roadmap for their immediate growth.
Becker’s RCM and HIT Conference 2025
📅 30th September to 1st of October 2025 at Hyatt Regency, Chicago
🎤 Featured Session: Smart Capacity, Stronger Margins on October 1st, 10:35 AM at the Perioperative Summit
📍Stop by our booth #217 for a 5-minute live demo + ROI snapshot personalized to your organization
