Our Clients
SteerLuna
The fastest way to answer, authenticate, schedule, and refill — all in under 60 seconds
Luna greets callers, uses voice or chat to securely match them to their EHR account, and pulls up relevant info instantly.
Whether it's scheduling, refills, FAQs, or routing, Luna processes requests naturally, and completes tasks via conversational interface.
If a request needs human touch (e.g., urgent medical triage), Luna routes intelligently. For routine tasks, it resolves swiftly, streamlining operations and reducing staff workload
Matches callers to their Epic (or other) chart in seconds
Fills calendars & eliminates double-booking through real-time EHR slots
Patients check status or refill meds without waiting on staff
Go live in days no maintenance required
Consistent experience across phone, web, SMS & chat
Luna picks up every call within seconds — no more long holds or frustrated patients.
We have seen improved volume, revenue, streamlined workflows and expanded patient offerings to ensure timely access to care.
Patients are far more comfortable. Offices are far more comfortable. We began to look at this technology a number of...
What we found with the adoption of the Steer platform is we were able to quickly realize efficiencies on getting...
Our priority is to provide patients with an exceptional experience, and that includes the ability for patients to schedule an...
We've renewed emphasis on recruitment, retention, and creating an environment of a culture of inclusion, yet accountability. We're measuring productivity...
We compared the average door-to-provider wait times for patients from hospitals nationwide, apples to apples. After waiting from the comfort...
I like how easy it is to see if patients have confirmed their appointments. The ability to text in real-time...
Steer has brought an efficient customer support service no matter how many requests our team may have, allowing us to...
We switched to Steer Health from PatientPop because we needed to update our website, and we also wanted more control...
If I'm a consumer, I want an Amazon-like experience, where I can go online and schedule my appointment or get...
Steer Health is an AI-powered growth and automation platform for healthcare organizations. We provide automation and AI to simplify critical processes, reduce administrative overhead, and improve patient engagement and communication. Use Steer’s plug-and-play suite to attract, engage and retain your patients and enhance the patient experience from acquisition to loyalty. Learn more here:
If you already use tools like EHR, appointment schedulers, or patient engagement tools, we’ll integrate Steer around your existing landscape or buy out your contract if needed. All information and workflows will be connected, integrated, and made available immediately.
From the start of our discussions to full commissioning, we need an average of only 4 weeks.
Steer requires a maximum of 10-15 hours from the appointed point of contact to coordinate and help us decide the custom workflows (pre-care, point of care, and post-care) along with integrations needs, if any. With that input and consistent feedback, we can deliver faster, more focused solutions and more effective outcomes.
All you need is willing staff members who want to deliver the highest quality of care to their patients
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