SteerLuna

FastTrackCare

The seamless way for patients to discover care, book instantly, and get better.

See It In Action

Tasks Automated

Wait Reduced

Visits Maximized

How FastTrackCare Works

From reservation to arrival, every step designed to streamline care.

Reserve your spot.

Scan a QR, tap a link, or text to select your ER arrival time, no logins needed.

Check in digitally.

Fill intake forms at home, then walk straight in when you arrive, no waiting room delay.

Stay informed in real time.

Get notifications if wait times change, patients always know when to come in.

Search provider easily

Quickly find and connect with the right provider for your needs.

Book your slot

Secure your preferred time in just a few taps.

Recovery Information

Access essential details to guide your healing journey.

Hold Your Place

Complete intake from home, skip hours in the waiting room.

Steer does it all

One platform to manage, connect, and grow effortlessly.

Faster Check-Ins, Ready Teams

Your booking instantly alerts clinical staff via real-time EMR integration, so they’re prepared before you arrive.

Why Everyone Loves FastTrackCare

From search to scheduling—every moment designed to convert.

Patient Convenience

Staff Burden Reduction

Continuity of Care

Recovery Information

Your Challenge

Long ER wait times

Unpredictable arrivals

High staff workload

Missed scheduling opportunities

Poor patient experience

SteerHealth Advantage

Reserve your spot and cut waiting by up to 35%.

Digital scheduling smooths patient flow and boosts capacity.

Automated intake reduces paperwork and front-desk pressure.

Patients can pre-book online or via mobile in seconds.

Real-time updates keep patients informed and reduce stress.

We have seen improved volume, revenue, streamlined workflows and expanded patient offerings to ensure timely access to care.

Dr. Kavitha Bhatia 

Chief Medical Officer of Strategy, Prime Healthcare

Patients are far more comfortable. Offices are far more comfortable. We began to look at this technology a number of years ago, and there was a lot of resistance because we do feel that there is definitely a human component required in healthcare delivery. But the majority of the heavy lifting, the hard work, the scheduling, the return of phone calls, benefits, and all the clerical stuff does not require direct physician care, nursing care, or even the care of allied health professionals. It really can be done through a well-designed digital platform like Steer Health.

Ledford Powell, MD, FACS, FCCP

President, Pacific Thoracic Surgeon, Laguna Hills, CA

What we found with the adoption of the Steer platform is we were able to quickly realize efficiencies on getting provider engagement, staff engagement, and patient engagement. This led to the opportunity to focus on those tasks that digital solutions can’t solve. As a result, our patients are now prepped better for their visits.

Payam Farjoodi MD

Robotic and Minimally Invasive Spine Surgeon OrthoWest, Fountain Valley, CA

Our priority is to provide patients with an exceptional experience, and that includes the ability for patients to schedule an appointment online and wait safely at home. We know life is busy, and our team of caregivers in the emergency room is honored to ease the stress involved in these situations. We always strive to deliver the very best care.

Derrick Glum

CEO of Saint Mary’s Health Network

We've renewed emphasis on recruitment, retention, and creating an environment of a culture of inclusion, yet accountability. We're measuring productivity standards, and creating workflows that promote efficiency, understanding that we have to retain costs, and leveraging technology where applicable. Steer supported us in those efforts: to automate and create more functional workflows that take away that burden on our staff, which are already limited and overwhelmed.

Sunny Bhatia, MD, MMM, FACHE, FACC, FSCAI

CEO, Region I Corporate Chief Medical Officer, Prime Healthcare

We compared the average door-to-provider wait times for patients from hospitals nationwide, apples to apples. After waiting from the comfort of home, 8 out of 10 patients using GetCareNow wait less than 15 minutes in the ER waiting room before seeing a health care provider. Less than 18 percent of general ER visitors nationwide are seen within that time frame, and the national door-to-provider average wait time is approximately 90 minutes, according to data found in the 2019 Harvard Business Review.

Farzad Massoudi, M.D., F.A.C.S.

President, Orange County Neurosurgical Associates, Laguna Hills, CA

I like how easy it is to see if patients have confirmed their appointments. The ability to text in real-time without disturbing PTS day. I also like the referral campaign feature. Steer allows us to interact with patients in a way that saves the patient time and allows our office to get our questions answered sooner than a phone call would so that we can respond to patient requests as fast as possible.

Jennifer M

Neurology Associates of Texas

The past three years coming out of the COVID pandemic, have placed a lot of strain on health care systems, medical groups, as well as hospitals, as we try to serve our patient’s needs in a safe and convenient manner. So one source of immense help has been these advanced technological platforms utilizing AI like Steer Health. And with these, we were able to streamline a lot of these administrative tasks while making things convenient for the patients.

Dr. Vinnie Sharma

VP of Medical Groups, Prime Healthcare

Steer has brought an efficient customer support service no matter how many requests our team may have, allowing us to solve many issues of each patient in a personalized way!

Rebecca J

Kansas City Family Medical Care

We switched to Steer Health from PatientPop because we needed to update our website, and we also wanted more control over our own site. There is currently better support in the Steer team. We are happy with the new design and the ability to make some minor edits ourselves which saves time.

Debbie Katz

Accounting Manager at Tayani Institute

GetCareNow is a tremendous resource for patients and staff at Saint Mary’s Regional Medical Center. It allows for increased transparency, planning, and preparedness – all crucial elements of emergency care. Saint Mary’s Regional Medical Center is thrilled to offer this service to patients and community members and remains dedicated to delivering compassionate, quality care to all.

Mark Reece, MPH, MBA

Director of Business Development, Marketing, and Communications Saint Mary's Health Network

If I'm a consumer, I want an Amazon-like experience, where I can go online and schedule my appointment or get my results or pay my bill – resolve all of those things immediately. And that's what we've been able to do with this partnership with Steer Health.

Amy Searls

Chief Experience Officer, Prime Healthcare

Sunny Bhatia, MD, MMM, FACHE, FACC, FSCAI

Frequently asked questions

Everything you need to know about the product and billing.

Steer Health is an AI-powered growth and automation platform for healthcare organizations. We provide automation and AI to simplify critical processes, reduce administrative overhead, and improve patient engagement and communication. Use Steer’s plug-and-play suite to attract, engage and retain your patients and enhance the patient experience from acquisition to loyalty. Learn more here:

If you already use tools like EHR, appointment schedulers, or patient engagement tools, we’ll integrate Steer around your existing landscape or buy out your contract if needed. All information and workflows will be connected, integrated, and made available immediately.

From the start of our discussions to full commissioning, we need an average of only 4 weeks.

Steer requires a maximum of 10-15 hours from the appointed point of contact to coordinate and help us decide the custom workflows (pre-care, point of care, and post-care) along with integrations needs, if any. With that input and consistent feedback, we can deliver faster, more focused solutions and more effective outcomes.

All you need is willing staff members who want to deliver the highest quality of care to their patients

Get help with Steer Health.

Talk to our team, whether by chat, call, or email. We’re here to support you every step.

Chat

Instant answers from our support team, right on your device.

Call

Speak to us directly or schedule a time that works for you.

Email

Send us your questions, and we’ll reply with a quick solution.

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Map Steer Capabilities

 to your Organization’s Goals

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Drive Growth

Reduce Costs

Simplify Work

Hospitals

ASC's

Medical Groups

Functional Medicine

Category

From First-Week Wins to Lasting Value: Steer Health’s Smart Capacity Playbook at Becker’s RCM and HIT 2025

Case Studies

EHR Integration

Our Clients

Products

Tasks Automated

Wait Reduced

Visits Maximized

How FastTrackCare Works

From reservation to arrival, every step designed to streamline care.

Reserve your spot.

Check in digitally.

Stay informed in real time.

Search provider easily

Book your slot

Recovery Information

Hold Your Place

Steer does it all

Faster Check-Ins, Ready Teams

Why Everyone Loves FastTrackCare

From search to scheduling—every moment designed to convert.

Patient Convenience

Staff Burden Reduction

Continuity of Care

Recovery Information

Your Challenge

Long ER wait times

Unpredictable arrivals

High staff workload

Missed scheduling opportunities

Poor patient experience

SteerHealth Advantage

Reserve your spot and cut waiting by up to 35%.

Digital scheduling smooths patient flow and boosts capacity.

Automated intake reduces paperwork and front-desk pressure.

Patients can pre-book online or via mobile in seconds.

Real-time updates keep patients informed and reduce stress.

We have seen improved volume, revenue, streamlined workflows and expanded patient offerings to ensure timely access to care.

Dr. Kavitha Bhatia

Chief Medical Officer of Strategy, Prime Healthcare

Ledford Powell, MD, FACS, FCCP

President, Pacific Thoracic Surgeon, Laguna Hills, CA

Payam Farjoodi MD

Robotic and Minimally Invasive Spine Surgeon OrthoWest, Fountain Valley, CA

Derrick Glum

CEO of Saint Mary’s Health Network

Sunny Bhatia, MD, MMM, FACHE, FACC, FSCAI

CEO, Region I Corporate Chief Medical Officer, Prime Healthcare

Farzad Massoudi, M.D., F.A.C.S.

President, Orange County Neurosurgical Associates, Laguna Hills, CA

Jennifer M

Neurology Associates of Texas

Dr. Vinnie Sharma

VP of Medical Groups, Prime Healthcare

Steer has brought an efficient customer support service no matter how many requests our team may have, allowing us to solve many issues of each patient in a personalized way!

Rebecca J

Kansas City Family Medical Care

We switched to Steer Health from PatientPop because we needed to update our website, and we also wanted more control over our own site. There is currently better support in the Steer team. We are happy with the new design and the ability to make some minor edits ourselves which saves time.

Debbie Katz

Accounting Manager at Tayani Institute

Mark Reece, MPH, MBA

Director of Business Development, Marketing, and Communications Saint Mary's Health Network

If I'm a consumer, I want an Amazon-like experience, where I can go online and schedule my appointment or get my results or pay my bill – resolve all of those things immediately. And that's what we've been able to do with this partnership with Steer Health.

Amy Searls

Chief Experience Officer, Prime Healthcare

Frequently asked questions

Everything you need to know about the product and billing.

Get help with Steer Health.

Chat

Call

Email

Map Steer Capabilities

Dr. Kavitha Bhatia 

 to your Organization’s Goals