How to Ensure Secure Healthcare Technology Adoption in Times of Frequent Cyber Attacks

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Top Story: How to Ensure Secure Healthcare Technology Adoption in Times of Frequent Cyber Attacks

According to a new McKinsey & Company report, health system executives globally believe digital technology transformations are crucial to overcome pressing challenges, including rising costs, clinical-workforce shortages, aging populations, and increasing competition from nontraditional players. In the survey, 88% of respondents reported a high potential impact with AI, yet about 20% do not plan to invest in the next two years. Some hesitations cited include low budget and difficulty integrating new technologies into existing workflows and EHR systems — especially when it comes to cybersecurity. The healthcare sector faces a growing challenge with sophisticated cyberattacks. Many organizations lack basic security measures due to budget constraints, difficulties in hiring and retaining skilled IT security professionals, and uncertainty about the most effective strategies to enhance resilience against cyber threats. Often, these attacks exploit vulnerabilities that could have been identified and addressed earlier. But, there is a way to utilize these technologies safely. Let’s dive into how you can make the adoption process of new technologies more secure.

Making the Integration Process Secure

Seamlessly integrating technology into your organization’s workflow begins with defining clear objectives. Consider what challenges this technology can help mitigate, and how it can improve patient care, optimize the care process, and alleviate staff burden. Setting clear goals will serve as a guideline in your integration strategy and help predict any potential vulnerabilities.

The next step for any implementation is ensuring a robust data infrastructure, including but not limited to data collection, data storage, data processing, and data security.

Back in the 1970’s, the American Institute of CPAs (AICPA) developed voluntary SOC compliance standards for organizations regarding how they should manage customer or patient data.

Each SOC report—SOC 1, SOC 2, SOC 3—fulfills distinct roles within compliance assessments. SOC 1 focuses on financial reporting, SOC 2 focuses on a broader range of data management practices, and SOC 3 provides a summary of the SOC 2 attestation report that’s suitable for the general public.

Healthcare organizations are particularly vulnerable and targeted by cyberattacks because they possess vast amounts of high monetary and intelligence information. A robust data infrastructure is vital to protect patient data.

Therefore, more and more potential clients are making SOC 2 compliance an absolute necessity for any vendor they’ll consider closing a deal with. But there’s more to consider than solely certifications. Let’s dig deeper.

Making the Integration Process Secure

Steer Health adheres to OWASP Top 10 recommendations for web application security during software development. We conduct both internal and third party penetration testing on new systems, products, or significant changes to existing systems, services, and products.

This approach ensures a comprehensive and real-world assessment of our products and environment from multiple perspectives. Steer Health also performs static and dynamic software application security testing of all code, including open-source libraries, as part of our software development process.

Cloud Security:

At Steer Health, we prioritize data security through encryption both at rest and in transmission, protecting against unauthorized access and potential breaches.

For instance, Steer Health Cloud ensures maximum security by offering complete customer isolation within a contemporary, multi-tenant cloud framework. Our system leverages the physical and network security features of the cloud service, entrusting the providers with maintaining infrastructure, services, and physical access protocols.

In addition, all customer cloud environments and data benefit from Steer Health’s patented isolation approach. Each customer environment is housed within a dedicated trust zone, preventing any unintentional or malicious co-mingling.

Steer Health was audited by Prescient Assurance, a leader in security and compliance certifications for B2B and SAAS companies worldwide. The company offers a range of risk management and assurance services, encompassing SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, CSA STAR, and more.

Cybersecurity breaches are unpredictable, so it’s vital to have contingency plans to ensure business continuity during crises. Therefore, you must integrate solutions to maintain active payments and insurance collections regardless of unforeseen circumstances.

Would you like to discover how Steer Health can enhance patient experiences and bolster revenue streams? Schedule a complimentary demo today!

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