Blogs

AI-Powered Documentation: How SteerNotes Stacks Up Against the Big Players

The Future of Clinical Documentation Is AI—But Not All AI Is Equal  AI-powered clinical documentation is no longer a futuristic concept. It’s happening now. Kaiser Permanente’s Abridge rollout, Google’s Vertex AI Search—current solutions are all pushing the boundaries of how healthcare providers manage administrative work. These solutions are promising, but as the industry races toward […]

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Case Study: Reducing Documentation Burden with AI – Experience at Neurology Associates of Texas

At Neurology Associates of Texas, providing exceptional patient care has always been the priority. Led by Dr. Kishori, Chief Medical Officer and practice owner, the practice specializes in managing complex neurological disorders. With over 14 years of experience, Dr. Kishori and her team continuously seek ways to enhance efficiency without compromising quality of care. The Challenge:

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Why Patients Hate Calling Your Office (And How the Digital Front Door Provides a Fix)

Let’s be real—nobody wants to call a doctor’s office nowadays. Patients avoid it like they avoid complex care instructions, confusing insurance bills, and bad WiFi connections. Whether it’s sitting on hold, repeating their insurance details again, or struggling to book an appointment that fits their schedule, traditional phone-based healthcare access frustrates even the most patient

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Beyond the Waiting Room: How AI and Automation Are Redefining the Economics of ER and Urgent Care

Emergency rooms and urgent care centers exist in a state of constant pressure. Patient volumes continue to rise, staff shortages persist, and financial margins remain razor-thin. The traditional model—where patient access and operational efficiency hinge on manual processes—can no longer sustain itself.   The solution? It is not just better staffing or expanded capacity. The real

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Patient Acquisition vs. Patient Retention: Finding the Right Balance

Striking the right balance between acquiring new patients and retaining existing ones iscrucial for long-term success. While patient acquisition focuses on expanding a practice’sreach, retention ensures sustainability and long-term patient relationships. In addition, acquiring a new patient costs 5–25 times more than retaining an existing one, with healthcare organizations spending an average of $286 per

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AI in Nursing: How CNOs Can Tackle Burnout, Boost Care, and Keep the Human Touch

Chief Nursing Officers (CNOs) are under unprecedented pressure. Staffing shortages, burnout, and skyrocketing patient demands are stretching nursing teams thin—often at the expense of both patient care and staff well-being.   In the face of these challenges, artificial intelligence (AI) is emerging as a powerful ally, offering tools to automate time-consuming tasks, improve clinical decision-making, and

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Leveraging Patient Testimonials and Reviews for Practice Growth

In an era where patients increasingly rely on digital resources to choose their healthcareproviders, online reviews and testimonials have become a critical part of patient acquisition. A well-executed digital front door strategy includes a strong online reputation that fosterstrust, builds credibility, and encourages patient engagement. Here’s how healthcareorganizations can effectively use patient reviews and testimonials

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Building a Strong Online Presence to Boost Patient Acquisition

A healthcare provider’s online presence plays a crucial role in patient acquisition. With patients increasingly relying on digital channels to find and select healthcare providers, leveraging digital front door strategies is no longer optional—it’s essential. A well-optimized virtual front door for healthcare ensures seamless access to care, enhances credibility, and fosters trust. Here’s how healthcare

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Top Strategies for Effective Patient Acquisition in 2025

Today, acquiring new patients is no longer just about word-of-mouth referrals and traditional marketing. Today, digital transformation in patient access plays a crucial role in helping healthcare providers reach and engage their target audience effectively. With a digital-first approach, clinics and hospitals can leverage a digital front door to streamline patient journeys, improve engagement, and

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The Unseen Crisis Behind Natural Disasters: How Technology Can Help

Understanding the Hidden Challenges of Natural Disasters Natural disasters—whether wildfires, hurricanes, floods, or extreme weather events—can have far-reaching impacts on healthcare systems. Hospitals and emergency care providers must quickly adapt to sudden patient surges, operational disruptions, and supply shortages. While emergency response plans exist, the increasing frequency of these events means healthcare organizations must continuously

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