REPUTATION MANAGEMENT FOR DOCTORS
- Persistently but politely making multiple personalized contact attempts
- Intelligently interpreting replies and intentions
- Responding with a tailored response that drives the next action
- Alerting your team to feedback issues so you can address them
LOCAL SEARCH
Now more than ever, every online review matters to show your practice in local search results.
ATTRACT NEW PATIENTS
Over 92% of patients look for online reviews prior to seeing a new physician.
CUSTOMER REVIEWS
Manage your organization’s online reputation and build positive 5-star reviews on Google, Facebook and many others.
Here's what you get with Reputation Management For Doctors
1. Natural and authentic conversations get you feedback
Our proprietary platform architecture and proven, deep conversation library ensure that your Intelligent Virtual Assistant will have natural, authentic conversations supporting the entire patient journey resulting in patients sharing their feedback.
2. Online doctor profiles
More than anything else, patients should be able to load up your practice on their smart devices and see nothing less than a glowing profile that exudes excellence and convenience.
3. Engagement throughout the patient journey
Steer Health Intelligent Virtual Assistants engage with each patient in a personalized manner throughout the entire patient journey, from booking an appointment, to activating care-gap reminders, to retaining and growing existing patients.
4. Add your personal touch
Steer Health Intelligent Virtual Assistants automatically alert your team to negative feedback so that your staff can react immediately and address them at the earliest.
5. Manage your practice’s reputation on Search
Manage your organization’s online reputation and build 5-star reviews on Google, Facebook, and WebMD. Furthermore, our Google My Business consulting services manage and optimize your doctors’ profiles for you.
"Steer is a great platform as it allows us to interact with patients through chat and video calls. Additionally, I like how it allows us to view who confirmed their appointments and who has completed their designated paperwork prior to their appointment."
“I like how easy it is to see if patients have confirmed their appointments. The ability to text in real time without disturbing pts day. I also like the referral campaign feature. Steer allows us to interact with patients in a way that saves the patient time and allows our office to get our questions answered sooner than a phone call would so that we can respond to patient requests as fast as possible.”
"Steer has brought an efficient customer support service no matter how many requests our team may had allowing us to solve many issues of each patient in a personalized way!"
