Will Your Online Reviews Make or Break Your Practice?
Take control of your online reputation by letting patients know that your online information is accurate and reliable.
72% of patients say their first step in finding a new doctor is checking online reviews.*
With Steer Health, you can
Manage your organization’s online reputation and build 5-star reviews on Google, Facebook, and WebMD.
Furthermore, our Google My Business consulting services manage and optimize your doctors’ profiles for you.
Find your reputation score
Steer Health Intelligent Virtual Assistants engage your patients to post reviews by:
- Persistently but politely making multiple personalized contact attempts
- Intelligently interpreting replies and intentions
- Responding with a tailored response that drives the next action
- Alerting your team to feedback issues so you can address them
Struggling with your online reputation?
Not on our watch!
Here's what you get...
1. Natural and authentic conversations get you feedback
Our proprietary platform architecture and proven, deep conversation library ensure that your Intelligent Virtual Assistant will have natural, authentic conversations supporting the entire patient journey resulting in patients sharing their feedback.
2. Online doctor profiles
More than anything else, patients should be able to load up your practice on their smart devices and see nothing less than a glowing profile that exudes excellence and convenience.
3. Engagement throughout the patient journey
Steer Health Intelligent Virtual Assistants engage with each patient in a personalized manner throughout the entire patient journey, from booking an appointment, to activating care-gap reminders, to retaining and growing existing patients.
4. Add your personal touch
Steer Health Intelligent Virtual Assistants automatically alert your team to negative feedback so that your staff can react immediately and address them at the earliest.
5. Manage your practice’s reputation on Search