Collect More with Online Patient Billing
- Personalize the Patient Financial Experience
- Your Patients All Want the Same Thing – in Uniquely Different Ways
Our digital patient payment and patient billing solutions engage patients early, deliver a simple and secure experience that improves your financial performance.
400 %
increase in online payment volume
11 %
increase in average monthly patient payment volume
65 %
reductions in collection costs
Personalize the Payments
Journey for Your Patients
Build Patient Loyalty at Every Step of the Patient Journey
- Early Digital Engagement Capture patient billing payment information and preferences pre-service with automated invitations to enroll
- Convenient Engagement Channels Text-to-pay enables fast and easy payments via smartphone or tablet
- Flexible Payment Options Preferred payment methods, including Apple Pay and Google Pay Get Started
Drive Patient Action Through Intelligent Digital Nurturing
- Payment Reminders Automated communications meet patients at the right time on the digital platforms they use most
- Personalized Experience Personalized payment plan determined by proprietary AI model
- Simplified Payments Single, consolidated billing statement with a view of balances across family members
Engage Patients With a Smarter Bill
- Patient Billing With Personalization Easy-to-read statement with personalized messaging designed to drive online payments and eStatement adoption
- Digital Wallet Secure digital wallet to store preferred payment methods for future use and automation
- Convenient Payment Options Ability to use any payment option, including IVR, online bill pay and check, builds trust and satisfaction
Personalize the Patient Financial Experience
What patients want and how patients want it are not the same. 82% of consumers want to make all of their healthcare payments in one place. However, that “same place” is not the same for every patient. Create a user-friendly healthcare payments experience that guides patients along unique journeys that lead to the same end goal: getting you paid.
Ebooking
Enable patients to book online
Mobile Check-in
Offer contactless registration
Appointment Reminders
Automate all consultation reminders
Telehealth
Provide virtual care for patients
Secure Messaging
Keep all communications in one page
Waiting Room Management
Create medical virtual waiting rooms
"Steer is a great platform as it allows us to interact with patients through chat and video calls. Additionally, I like how it allows us to view who confirmed their appointments and who has completed their designated paperwork prior to their appointment."
“I like how easy it is to see if patients have confirmed their appointments. The ability to text in real time without disturbing pts day. I also like the referral campaign feature. Steer allows us to interact with patients in a way that saves the patient time and allows our office to get our questions answered sooner than a phone call would so that we can respond to patient requests as fast as possible.”
"Steer has brought an efficient customer support service no matter how many requests our team may had allowing us to solve many issues of each patient in a personalized way!"
