INTERACTIVE CAMPAIGNS
- Send personalized campaigns to your patients using easy to configure templates and get patients to act on their care gaps.
- Engage your patients in between the visits in a convenient and proactive manner, so your customers will think you can read minds.
Send out reminders, marketing, campaigns, or even regular updates.
- Interactive campaigns are an easy way to reach out to your patients based on a number of targeting options, and then interact with them via email, SMS or voice through the Patient Communications Hub directly on the platform.
REACH PATIENTS THROUGH MULTIPLE CHANNELS
CUSTOMIZABLE AUDIENCES
Select your audience based on age range, pending AWV, appointment date, or even based on whether they have a balance due.
Choosing an audience is highly customizable, giving you the flexibility to send out bulk content with just a few clicks.
DUPLICATE & SEND
It doesn’t get easier than this!
If you like the way a campaign has worked for you, replicate it’s content, audiences, run tests – The sky is the limit.
Steer simplifies the process by providing you with easy-to-use features to duplicate campaigns and change what you don’t want.
CARE GAP REMINDERS
Interactive campaigns are a great way to reach out to patients and remind them that you care. Choose from the audience targeting options or upload a customized list of patients.
BALANCE DUE NOTIFICATIONS
Use the interactive campaign feature not only to send out AWV reminders and care gap notifications, but also to reach out to patients with an outstanding balance easily with the help of the audience targeting options.
COMPLETELY INTERACTIVE
When a patient responds to your campaign messaging, you can respond to them directly through the Patient Communication Hub - Interact with your patient via any channel from one place on the platform.
"Steer is a great platform as it allows us to interact with patients through chat and video calls. Additionally, I like how it allows us to view who confirmed their appointments and who has completed their designated paperwork prior to their appointment."
“I like how easy it is to see if patients have confirmed their appointments. The ability to text in real time without disturbing pts day. I also like the referral campaign feature. Steer allows us to interact with patients in a way that saves the patient time and allows our office to get our questions answered sooner than a phone call would so that we can respond to patient requests as fast as possible.”
"Steer has brought an efficient customer support service no matter how many requests our team may had allowing us to solve many issues of each patient in a personalized way!"
