TURN CONVERATIONS INTO HAPPY PATIENTS
- Capture, engage, and convert leads 24/7 with an online assistant that never sleeps.
- Deliver personalized patient communication experience that's convenient for them and efficient for you.
Conversational AI Chatbots, Virtual Voice Assistant and 2 way SMS capabilities
- We help you achieve happier staff and happier patients by reducing response delays from both your staff and patients and improving patient-doctor communications.
KEEP THE PHONE LINES FREE
By leveraging natural speech, Steer’s Virtual Voice Assistant is a self-service technology that helps resolve patient needs faster, improves communications, and cuts costs with automation.
RESPOND TO YOUR PATIENTS 24/7
Our conversational AI Chatbot has proven to reduce workload on your staff by 70%.
Patients that visit your website can use our HIPAA compliant chatbot to access the patient portal or book an appointment, get easy access to hospital hours and directions, or even post a simple enquiry.
MEET PATIENTS WHERE THEY'RE COMFORTABLE
Maintain complete transparency with your patients using the communication medium of their choice.
Steer allows you to communicate with patients via 2-way SMS directly through the platform.
PRIORITIZE REQUESTS
Steer’s AI identifies and distinguishes between new & existing patient callers, further allowing for prioritization of incoming requests.
HAPPY STAFF & PATIENTS
Low staffing makes it hard to keep up with patient needs. Steer IVR eliminates staff interaction during patient intake.
FASTER RESOLUTION
Requests contain details about the patient, the reason they requested the visit, and their updated insurance information - schedule an appointment with the patient online or in-person.
"Steer is a great platform as it allows us to interact with patients through chat and video calls. Additionally, I like how it allows us to view who confirmed their appointments and who has completed their designated paperwork prior to their appointment."
“I like how easy it is to see if patients have confirmed their appointments. The ability to text in real time without disturbing pts day. I also like the referral campaign feature. Steer allows us to interact with patients in a way that saves the patient time and allows our office to get our questions answered sooner than a phone call would so that we can respond to patient requests as fast as possible.”
"Steer has brought an efficient customer support service no matter how many requests our team may had allowing us to solve many issues of each patient in a personalized way!"
