New Blog Alert

bell

Six Pillars of Healthcare Reputation Management. Read More HERE.

Reputation Management

Attract new patients and standout from your competitors with full-scale reputation management

Satisfied patient

Drive Acquisition and Loyalty

Transform feedback from surveys, reviews, likes, listings, comments and clicks into fuel for business growth.

 

REPUTATION MANAGEMENT SOLUTIONS

Harness Patient Feedback To Drive Acquisition & Loyalty

For your prospects, their first connection is most likely your online presence. Your website design should show who you are as a business and why someone should use you. Steer offers the most optimized online web presence and user experience to convey your brand story and provides them self service tools to schedule or book appointments.

Automate

Online Reputation Management

Automatically obtain valuable feedback from patients, and experience the benefits to your bottomline.

Good doctor team
Chat support online

Enable

Service Recovery

Ensure all dissatisfied patient responses sent directly to your customer service leadership teams for prompt resolution and response.

Improve

Brand Dependability

Showcase testimonials on your website automatically.

Reviews are the no.1 decision-making factor for patients looking for a new doctor. Add testimonials to your practice website that demonstrate what it’s like to be your patient.

 

 
Strength of patient
Customer growth

Easily

Send patient feedback surveys to receive a 360 view of your performance

Send surveys (HCAHPS, Payor Quality, etc) after every office visit with a method that encourages patients to quickly provide feedback and share their experiences online.

BY THE NUMBERS

98% +ve

A strong star rating demonstrates a commitment to customer service and drives customers to your locations.

+226%

The total quantity of reviews—both positive and negative—impact your business.

2 days

Average review recency - your customers are actively engaged. Newer reviews help drive up search rankings for locations.

Why we’re
Different

Square

Built Specifically To Alleviate Staff Burden

We exist to serve the needs of you and your staff.

logo

Foster Patient
Loyalty

Our end-to-end patient experience allows us to build relationships and deliver best digital experience.

rectangle

Leverage Data To
Optimize Outcomes

Our full stack AI and data insights gives you the tools to drive better outcomes.​

"Steer's commitment to customer care has exceeded our expectation, and by deploying their recommended best-practice strategies we have triped our online appointment requests!

Alondra C Practice Manager

Ready To Power A Better

Healthcare Experience For Your People?

Happy client

See more benefits of partnering with

Steer Health

More content on:

Healthy, Happy, Productive Employees

Steer Health delivered an

Unparalleled Patient Experiences.

Pinterest delivered an

Unparalleled Benefits Experience.