Steer Health
The Patient Keeper

Your Defense Against Patient Leakage.

Leona is your defense against leakage. She proactively scans your patient database to reactivate dormant patients and ensure care continuity.

Meet the AI workforce
Leona
The Patient Keeper
Live
$2.4M
Revenue generated
15K+
Patients reactivated
78%
Engagement rate
23%
Churn reduction
Core capabilities

What Leona does.

Every capability runs on SteerAI Studio — governed, EHR-connected, and sharing the same patient memory as the rest of your AI workforce.

  • Dormant patient reactivation
  • Care gap outreach campaigns
  • Referral loop closure
  • Annual wellness visit scheduling
  • Churn prediction models

What healthcare leaders say about Leona.

Leona identified 8,000 patients overdue for mammograms in our network. The reactivation campaign generated $2M in new revenue.
Dr. Patricia Huang
Chief Medical Officer, Women's Health Alliance
We were losing patients to retail clinics without even knowing it. Leona's churn prediction lets us intervene before they leave.
Mark Stevens
CEO, Primary Care Associates
The referral loop closure feature alone has been worth the investment. We're capturing 40% more specialist follow-ups now.
Jennifer Cole
Director of Growth, Integrated Care Partners
The agentic hand-off

Leona never works alone.

Luna
The Front Desk
Apex
The Financial Gatekeeper
Halo
The Triage Nurse & Scheduler
Tara
The AI Scribe & Clinician CoPilot
Honi
The Care Coordinator
Indie
The Interoperability Architect

Frequently asked questions

About Leona, patient reactivation, recall vs reactivation, and reducing patient churn.

What does Leona do?

Leona is Steer Health's AI patient keeper agent. She proactively scans the patient database to identify dormant patients - those who haven't visited in 12 to 24 months - and at-risk patients who may be drifting. Leona then runs personalized reactivation campaigns via voice and SMS, using information from the patient record to make each outreach relevant. Across live deployments, Leona has generated $2.4M in recovered revenue, reactivated 15K+ patients, achieved a 78% engagement rate, and reduced patient churn by 23%.

How does AI patient reactivation work?

AI patient reactivation identifies patients who haven't engaged with a practice in a defined period, then automatically contacts them with personalized outreach designed to bring them back. Steer Health's Leona agent uses the patient record to personalize every message - referencing their care history, overdue screenings, or upcoming needs - and contacts patients via their preferred channel. This drives a 78% engagement rate, significantly higher than generic recall campaigns.

What is the difference between patient recall and patient reactivation?

Patient recall refers to contacting patients who are due for a scheduled preventive service - like a hygiene recall in dental or an annual wellness visit in primary care. Patient reactivation refers to re-engaging patients who have lapsed entirely and stopped coming in. Steer Health's Leona agent handles both - integrating care gap detection with personalized reactivation campaigns to maximize both immediate bookings and long-term retention.

Ready to add Leona to your team?

Book a 30-minute demo and we will run Leona against your own workflows, alongside the rest of the Steer AI workforce, before you commit to anything.

Back to the workforce