Running at 472 locations across 109 healthcare organizations
Most PE-backed physician groups hit their add-on targets and miss on organic growth. The demand is there. It leaks in three places.
Calls ring out after hours, web inquiries wait until morning, and referrals sit in a fax queue. About 40% of referrals are abandoned before a visit is booked.
Specialty clinics average 81% full schedules, and the gap between your best and worst locations is wider than that. Every open slot is revenue against a cost you already carry.
Front desk and call center roles are the hardest to fill and the fastest to turn over. A growth plan that depends on hiring more of them stalls as the platform grows.
Web forms, chat, text, faxed referrals and phone calls, at any hour, at every location.
Steer checks insurance, follows each practice's scheduling rules, and books the right visit with the right provider. Anything it shouldn't handle goes to your staff with the context attached.
The appointment, eligibility result, payment and note are written back. Your EHR stays the system of record. Steer is the system of action.
FastTrackCare
Answer every patient
Patient capture, referrals, waitlists, reactivation and pre-visit payments, with the Luna voice agent built in. Referrals are worked first in, first out, so the backlog clears. Customers see a 2.2% no-show rate, against an 18 to 20% national average.
SteerNotes
Give care teams time back
Agentic Clinical Intelligence. SteerNotes preps the chart, drafts the note in each clinician's style, and supports the coding, so the chart is closed before the drive home.
RCM AI
Follow every dollar
RCM AI verifies eligibility at booking, collects at the point of service, and works claims, denials and balances through to final payment. Over 92% of copays and unmet deductibles are collected before the visit.
Steer Studio
Scheduling rules, prep guidelines and guardrails are set once in Steer Studio and inherited by every channel and every location. Change a rule once and every location follows it.
See how the Steer platform worksUse your own numbers. Nothing to fill in and nothing to send.
Added visits per year
62,208
Added revenue per year
$12.4M
Added EBITDA per year
$6.2M
Enterprise value at a 12x multiple
$74.6M
Illustrative model based on your inputs. It assumes 18 visit slots per provider per day, 240 clinic days a year, and 50% of added revenue reaching EBITDA. Steer customers run 98% full schedules against an 81% specialty average. Your results will depend on demand, capacity and payer mix.
A typical practice goes from kickoff to live in 3 to 4 weeks, with no rip and replace.
Steer works inside the EHR each practice runs today and stays in place when you standardize. 36 integrations, including Epic, Oracle Health, MEDITECH, athenahealth, eClinicalWorks, NextGen, Greenway and ModMed.
Rules live in Steer Studio, not in the EHR or in people. A new acquisition starts on the platform's playbook from day one.
Performance-based options tie part of the fee to outcomes, so our incentives match your plan.
A specialty group on athenahealth
99%
of insurance eligibility checks automated
Under 1 hour
from referral to booked visit
2,729
staff hours saved per month
Read customer case studies“Rather than thinking of Luna as just an AI bot, we see it as an extension of the front desk, someone who is always there, always consistent, and always focused on taking care of patients the way a great receptionist would.”
By converting demand they already have. Steer answers every call, web inquiry and referral, fills open slots from the waitlist, and brings lapsed patients back, so visits grow without adding front desk staff.
Managing practices through an MSO? See Steer Health for MSOs.
Bring your location count and schedule data. We'll show where demand is leaking and what it's worth.
HIPAA compliant. A BAA with every customer.
