Voice-led, omnichannel by design. One conversation, one record, whatever channel the patient chooses.
Health systems spend 8 to 14% of revenue acquiring patients, then lose 30 to 50% of that demand before it becomes a booked visit. The call after hours. The web form on a Sunday. The ad click no one followed up on. The work is not hard. There is simply no one there to do it.
Your front desk keeps doing what they do in business hours. Steer owns every channel and every hour they cannot.
An autonomous agent picks up every call, chat, form, and text the moment it arrives, day or night, with no queue and no voicemail.
It qualifies against your scheduling rules, verifies insurance, and routes to the right provider and location.
No callback, no tag. The patient is booked while intent is still hot, and the visit is written back to your EHR.
Each booking is traced to the campaign, ad, or referral that drove it, so you see true cost per acquired patient.
It completes the booking, it does not hand the patient a form or a phone number.
Voice, SMS, web, portal, and ad channels resolve into one unified patient record.
Because Steer holds the patient relationship, the next interaction always knows the last one.
Measured inside live customer operations.
new patient bookings from existing demand
average response time, any channel, any hour
coverage with zero added headcount
“Steer connects every ad dollar to every booked patient to every collected revenue dollar. We recovered millions in previously invisible spend and lifted new patient booking conversion by 62 percent.”
Steer remembers every patient across every interaction, so each step hands off to the next. Capture leads to booking, booking to documentation, documentation to recall. One system that finishes the job, instead of point tools that forget the patient in between.
About patient acquisition, after-hours coverage, and closed-loop attribution.
Patient demand capture is the process of answering and converting every patient inquiry - calls, web forms, ad clicks, referrals, and SMS messages - into booked appointments. Steer Health's AI captures demand across every channel 24/7 and books in the same conversation, with closed-loop attribution on every marketing dollar spent.
Steer Health's Luna voice AI handles every after-hours call - booking new patients, rescheduling existing ones, and answering questions - without any human intervention. 65% of bookings processed by Steer occur outside standard business hours.
Closed-loop attribution in patient acquisition tracks every patient from first marketing touch - ad click, search result, referral, or social post - through to a booked appointment and attended visit. Steer Health connects ad spend to actual revenue so practices know exactly which acquisition channels generate the highest value patients.
Book a 30-minute demo and we will model your recoverable revenue against your own volumes, before you commit to anything.