Demand arrives
Phone calls, faxed referrals, texts, and web chats flow into one shared patient context.
Every patient call answered. Every visit booked straight into your EHR
FastTrackCare is the omnichannel AI front door from Steer Health, the AI-Native Growth Platform for Health Systems. It captures patient demand across phone, web, chat, text, and referrals, then books each patient directly into your EHR schedule.
Meet Luna, the AI voice agent embedded in FastTrackCare
Luna answers patient calls in under two seconds, day or night. She verifies each patient by name and date of birth, checks your provider, visit type, and payer rules, and books the visit directly into the EHR schedule.
Luna AI Front Desk
00:09
“Hey Luna, I need to reschedule my Friday physical appo”
Want to talk to Luna yourself? Try the live demo, no signup required.
- 88%Of Calls Booked WithoutA Human Touch
- 65%Of Bookings Made AfterHours
- 42%Fewer Inbound CallsReaching Staff
Portfolio averages from Luna deployments with six or more months in production.
Supporting hundreds ofmedical groups and dozens of hospitals
Including Prime Healthcare across its 45-hospital system
Luna answers
She picks up on the first ring, 24/7, and identifies the patient and what they need with no hold queue.
Rules and coverage are checked
Provider, visit type, location, and payer rules apply, and eligibility is verified on the spot.
The visit is booked in the EHR.
Real-time write-back to your schedule means no shadow calendar and no callback list.
Follow-through goes out by text
Intake and payment links arrive immediately, and reminders let patients reschedule in the same thread.
Revenue is attributed
Every dollar is tracked from campaign click to booked visit, completed visit, and paid claim.
Results from teams running FastTrackCare
- 89%Of Patient Calls Resolved ByLuna With No Human Handoff
- 2,023New Patients At A SingleLocation In Six Months
- 81 of 91Online Requests Converted IntoNew Patients
- 3xPatient Volume Handled By TheSame 3.5 Person Team
“Rather than thinking of Luna as just an AI bot, we see it as an extension of the front desk, someone who is always there, always consistent, and always focused on taking care of patients the way a great receptionist would.”
Dr. Sunil Patel
Chief Medical Officer, Resurrection Medical Group
One platform from
front door to final payment
Most teams start with patient access. From there, the same platform documents the visit and follows the claim until it's paid, so patients and dollars stop slipping through the gaps between vendors.
FastTrackCare
Turn every call, click and referral into a booked appointment.
- Answers every call
- Captures every referral
- Books patients straight into your schedule
- Reminders and follow-up that keep them coming back
SteerNotes
The note drafts itself. Always reviewed by the clinician.
- Agentic Clinical Intelligence
- Preps the chart
- Documents the visit
- Finishes the after-visit work
- Encounters close the same day
RCM AI
Captured demand becomes collected revenue.
- Verifies eligibility
- Secures prior authorization
- Handles financial clearance before the visit
- Files clean claims & works denials
- Collects patient balances
Let's talk about your patient access workflow
Book 30 minutes to walk through how your team currently handles patient calls, scheduling, referrals, and follow-up. We'll identify the areas creating the most friction and use that context to tailor a FastTrackCare demo around your workflows and priorities.
Prefer to explore first? Visit steerhealth.io.
